Sales Support Agent German speaking

The job

THE JOB

As a Sales Support Agent, you will be the support person for all wholesale customers through the various sales channels. You process and answer questions by phone and by e-mail. You will ensure correct order processing and administrative handling. Quality is always your first priority, just like our customers.


RESPONSIBILITIES
  • Answering questions through different channels;
  • Optimal order portfolio management;
  • Providing (commercial) support to the sales team;
  • Monitoring quality correct orders, administration and the so on; and
  • Minimize complaints and returns flow;
  • Keeping up to date with product information of the total assortment.

Requirements

REQUIREMENTS
  • Minimum 2+ years of experience in a comparable position;
  • MBO+ / HBO level;
  • Experienced with MS Office;
  • Experience with Salesforce
  • Dutch and English excellent, German is a plus;
  • Fulltime available.

BENEFITS OF RIVIERA MAISON
  • Working in a dynamic, warm and open environment;
  • Employee discount;
  • Attractive discount on health insurance;
  • Nice (RM)goodies.

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